Your Apple Resource for Service & Repair, Support, Training & Sales

The best place to shop for Apple products.

“Apple Consultant Todd Derek was a great replacement for an Apple corporate store. He was a very patient person who was punctual and spent as much time as was needed to help us navigate through our new computer systems.”

− Paul Davis

five-stars “I would recommend calling them”

Everything You Need.
Get started the right way with personal setup and data integration.

“Todd is very knowledgable and has been able to answer all our questions and set up our Macs, PCs, iPads, iPhones, etc. just the way that we need them to operate.”

− Kelly Jones, Jones & Associates

five-stars “Definitely Recommend”

Learn Your Way.
Training is available onsite,
at our place or online.

“It's a world of mystery-technology and Todd really takes the mystery out of it by offering training which is very hard to come by, especially for Mac. Todd's training style is fun and very easy to follow. He is engaging and always professional.”

− Melissa Walton

five-stars “Use Todd for Your Apple Needs!”

Get expert technical support in layman’s terms.

“Todd really delivered the goods and service for a very competitive cost and I was satisfied with all phases of product knowledge. He spoke to me in layman's terms and delivered a finished product which was exactly what I was asking for.”

− Brian Poppa

five stars “Highly Recommend”

Meet your own Apple expert. Get expert technical support in layman's terms.

Oops! We’ll Get you Fixed Up!
Accidental damage?
Cracked screen or liquid spill?

“My MacBook died suddenly on me, and Todd got all of my data recovered and got me into a new computer much faster and easier than I thought possible! His training was great. I feel so much more capable and confident with my machine than I ever have.”

− Grace Hughes

five stars “Highly Recommend”

We specialize in working with Apple (Mac) users by providing service repair,
technical support, and sales consulting in a timely and professional manner.

Local: Come visit us.

We can help you purchase a new, refurbished or used Mac, iPhone, iPad or iPod. We offer personalized set up of your Apple product along with data integration from your previous device. We also offer both in-warranty and out-of-warranty hardware repair. Our office is in Eagle Point, Oregon. We hope to see you here!

Schedule an appointment today.

On-site: We’ll visit you.

We can come directly to you and deliver the technical support you need. We also offer a one-to-one training program on the Mac OS or iOS platform in your home or office environment. If you have wireless network, back-up, Apple TV setup, AirPlay or other problems, we will come out and help you resolve those issues as well.

Schedule an appointment today.

Remote: Let’s connect.

We offer remote training and support opportunities nationwide through a host of online tools: TeamViewer, VNC Screen Sharing, join.me and others. You won’t believe it, It’s like we’re right there by your side! If you’re not connected to the Internet — no problem! Just give us a call, and we’ll guide you to the solution right over the phone.

Schedule an appointment today.

Experience our full range of professional services.

Offering technical support, training, Mac workshops and hardware repairs.

Service

Mac Repair & Apple Service

If you are in need of hardware or software Apple service or Mac repair, we offer pick-up and delivery service of your product. We offer a 24-hour turn around. Learn more…

Apple & Mac support

If you have technical questions about your Mac, iPod, Apple TV, or iPhone, our support is your access to friendly, on-site technical support. We use our extensive knowledge to answer technical questions, troubleshoot problems, and perform repairs — in some cases right in your home or business. Learn more…

Areas Served

Currently Serving

Currently Serving Oregon cities including Ashland, Medford, Grants Pass, Klamath Falls, Merlin, Hugo, Applegate, Cave Junction, Ruch, Phoenix, Talent, Eagle Point, White City, Central Point, Gold Hill, Rogue River, Jacksonville and surrounding areas.

Buy

How to buy an Apple or Mac

If your current computer or network of computers aren’t working the way they used to and you’re looking to upgrade to a new or used Mac. As an Apple Consultant we use a wide array of product knowledge to come up with a customized affordable solution that fits your specific needs.

Workshop

Mac & iOS Training

If you would like to learn more about how to optimize your system or your use of it for you and your colleagues, we offer online, group or individual training on many of the current apps. IMAP vs. POP email setup, how to use iCloud and sync data between your Mac, PC and iPhone. Learn more…

Todd Derek

About Us

Todd has worked as an independent consultant with over 30 years of experience in Apple (Mac) technology, graphic design & web development, business & financial strategy and Internet marketing to benefit your unique business needs. Learn more...